The XFINITY Mobile Unauthorized Cell Phone Purchase Class Action Lawsuit is Elizabeth O’Neil v. Heres how: Go to Assurants website. Had pictures taken of box and police report made. net emailing address, its possible the senders email provider is blocking your address as an antispam precaution for Xfinity customers. Business Hours: 8:30am - 5:00pm EST, Monday - Friday Contact: 1-866-947-8572 *After Hours Emergency: If you are a law enforcement agent seeking immediate assistance due to imminent loss of life or serious bodily injury, please contact the Comcast Security Response Center (24x7) at 1-877-249-7306. Xfinity Mobile is actually a loose affiliation with Verizon Wireless, which is technically a MVNO (Mobile Virtual Network Operator). By Phone: 1‑855‑884‑9771. com/xfinityassistant/?channel=xMobile I am an Official Xfinity Employee. Contact your phone service provider, and tell them that your SIM has been lost or stolen and you want to block it. XFINITY Mobile customer service. Details about what happened to your device. Xfinity Mobile, by virtue of running on Verizon’s Network, has access to 5G in available locations and the largest 4G LTE network in the US. Called xfinity they started 3 cases. Reported phone stolen. Contacting XFINITY Mobile XFINITY Mobile Phone Number 888-936-4968: Customer Service All XFINITY Mobile Contact Information Compare XFINITY Mobiles phone number, and live chat option. Enter your phone number. phone be used with Xfinity Mobile?>Could a locked Total Wireless phone be used with Xfinity Mobile?. Device make/manufacturer, model, serial number and IMEI number. I was told that I may notice reduced speeds after 20GB. Make sure to include your mobile device number on all pages. If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity. Xfinity Mobile refused to work with FedEx, their carrier of choice, to track the package. For lighter data users, Xfinity Mobile’s By the Gig plan is the cheapest option starting at $15 per month for 1GB of high-speed data. Sign in to start your claim Use the Find My app or go to iCloud. Xfinity’s customer service phone number is: (800) 934-6489 Customer Service Hours: Monday — Saturday, 7 a. Comcast Corporation, et al. Xfinity Community Forum>‎No Fee Upgrade Nightmare!. Comcast Corporation, et al. Xfinity’s customer service phone number is: (800) 934-6489 Customer Service Hours: Monday — Saturday, 7 a. Call XFINITY Mobile customer service faster with GetHuman 888-936-4968 Customer service Current Wait: 6 mins (3m avg) Hours: 24 hours, 7 days; best time to call: 9:30am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!. Contacting XFINITY Mobile XFINITY Mobile Phone Number 888-936-4968: Customer Service All XFINITY Mobile Contact Information Compare XFINITY Mobiles phone number, and live chat option. If youre confident your phone or tablet is lost or stolen, you can suspend Xfinity Mobile service for up to 14 days by following these steps: Sign in to your Xfinity Mobile account and visit the Devices tab. Instead of replacing the phone they harassed me into making a police report for a stolen phone, even though I spoke with FedEx who told me only Xfinity Mobile can create a lost package claim and that they do not require a. The phone must not be reported lost, stolen, or involved with fraudulent activity. Going through the evidence of the break-in together can help you report stolen items, and gather clues. For lighter data users, Xfinity Mobile’s By the Gig plan is the cheapest option starting at $15 per month for 1GB of high-speed data. Have your mobile number and device. Recovering Stolen Property: Report and Find Missing Items. I asked representative about the balance due on the phone, I has payments left, and was told that I owed nothing. Reported phone stolen. ‎Xfinity Mobile on the App Store. Sent the old A70 back to them as instructed , and they charged us $294. Going through the evidence of the break-in together can help you report stolen items, and gather clues. 888-936-4968: Customer Service. Reported phone stolen. That is EXACTLY what they are doing to us Right now just got off the phone with xfinity. Using the feature, you can also locate Xfinity mobile devices on phone finder. Call Xfinity customer support for: Tech support Billing and payments Add/remove services, such as TV packages Check the status of your. If an email belongs unable to be delivered to a Comcast. Xfinity Community Forum>‎Device Unlock. Xfinity’s customer service phone number is: (800) 934-6489 Customer Service Hours: Monday — Saturday, 7 a. But it’s critical that you don’t use SMS for receiving your 2FA codes (your phone is stolen, after all). If your device was lost or stolen, contact Spectrum Mobile at 1-833-224-6603 to suspend your service and protect yourself against unauthorized charges. I was told that on their end the trade in was not canceled and the issue would be resolved. Phone Finder lets Xfinity Mobile Customers Find their Phone. Select the purpose of your inquiry Name Email Address Claim Number Mobile Phone Number How can we. Thursday, May 4th, 2023 4:18 PM Xfinity mobile Assurant trade in issues Edit/update I filed a complaint with the BBB last night and received a phone call from xfinity today. Report the theft to your provider (and block your SIM and IMEI) Criminals can rack up text, call, and data charges with your stolen phone. Have your mobile number and device information (manufacturer, model, and serial number). Once they do, it can’t be used for any of the stuff mentioned above. Report Identity Theft. The phone must not be reported lost, stolen, or involved with fraudulent activity. Your devices IMEI number is an 8-18 digits long ESN or MEID. Here is a link for the return process. ago Dont think so, unless the Total Wireless phone has had 12 months of paid service and Total Wireless unlocks it for you. FAQs: Find answers to our most frequently asked questions. The words MAY and Reduced Speeds is VERY loose. Xfinity mobile Assurant trade in issues. I am a bot, and this action was performed automatically. To clarify you can not sign up for Xfinity mobile using the tracfone imei, so I activated the sim on my iPhone but once the sim is active you can just swap it into the tracfone 5imba3 • 3 yr. If you exceed your bucket of data, you can pay $15 per additional GB. If you’re confident your phone or tablet is lost or stolen, you can suspend Xfinity Mobile service for up to 14 days by following these steps: Sign in to your Xfinity Mobile account and visit the Devices tab. If it is not corrected before the next billing it would be put in manually. They can be reached at 1-888-936-4968. Learn how to report an issue, like refund and payment issues or safety concerns. No Fee Upgrade Nightmare! Dealing with Xfinity Mobile starting about a month ago - by phone and at the store - was beyond infuriating! I wanted to do a no-fee upgrade, to which Id become entitled back in late-October. If your device was lost or stolen, contact Spectrum Mobile at 1-833-224-6603 to suspend your service and protect yourself against unauthorized charges. You can file a claim 24/7 through Assurant, Xfinity Mobiles official mobile protection service. net emailing address, its possible the senders email provider is blocking your address as an antispam precaution for. XFINITY Class Action Filed Over Unauthorized Cell Phone. To use Phone Finder, you simply need to press the microphone button on your X1 Voice Remote and say “Xfinity Mobile find my phone. Remotely lock and wipe your phone if possible Now, most smartphones have a built-in “kill switch” that allows you to remotely deactivate your device and prevent thieves from resetting it. com/find to mark your iPhone as lost. The phone must not be reported lost, stolen, or involved with fraudulent activity. With Xfinity Mobiles Phone Finder feature, you can locate a misplaced Xfinity Mobile phone in your home with just the sound of your voice. To proceed, select. I asked representative about the balance due on the phone, I has payments left, and was told that I owed nothing. Again the direction was that we needed to wait for the email from the claim that was opened with the fraud department in 5-10 days. They insist it was delivered to me, but refused to provide the full tracking report with the address and signature of the receiver. What should I do if my Xfinity Mobile device is lost or stolen? Sign in to your Xfinity Mobile account and visit the Devices tab. They made us send in our A70 said that the update they did was bad and caused the phone to crash. Compare XFINITY Mobiles phone number, and live chat option. The following providers offer phone support: T-Mobile: 1-800-937-8997 (Domestic), 1-505-998-3793 (International) Verizon: 1-800-922-0204. Call XFINITY Mobile customer service faster with GetHuman 888-936-4968 Customer service Current Wait: 6 mins (3m avg) Hours: 24 hours, 7 days; best time to call: 9:30am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!. I know it has to be paid for, stolen or not. How do I track and receive my Xfinity Mobile order? Browse Getting Started Account How do I return or exchange my device and accessories? What happens if I move my Xfinity Internet, Xfinity Voice, or Xfinity TV services to a new address? What should I do if I cant log into my Xfinity Mobile Account? Browse Account Plan & Billing. Filing a police report can not only help locate the stolen property, but it’s often necessary for insurance claims as well. What to do if your phone is lost or stolen. You’ll receive a confirmation email. If you discover that the burglars took smart devices, laptops, or other. The XFINITY Mobile Unauthorized Cell Phone Purchase Class Action Lawsuit is Elizabeth O’Neil v. Call our US based support team at 888-801-0012 Infiniti Mobile is a Lifeline and Affordable Connectivity Program (ACP) Service Provider. On 9/1/22, I reported it as stolen because I was not able to find it. Your phone carrier can deactivate a SIM card remotely. That is EXACTLY what they are doing to us Right now just got off the phone with xfinity. This stops scammers from using your phone. Article / Comcast Business Support. If they device to stop making payments on the phone or even report the phone as stolen, there isnt anything you can do. They replaced with new version A71. Xfinity Mobile Cellphone Plans Review. Xfinity Mobile Continuing to Charge on Canceled Account and. To use Phone Finder, you simply need to press the microphone button on your X1 Voice Remote and say “Xfinity Mobile find my phone. ‎No Fee Upgrade Nightmare!. Re-secure your home (and identity). Repair any damage caused by forced entry, and change the locks if any keys have been stolen. What should I do if my Xfinity Mobile device is lost or stolen?. Phone Finder will allow you to use the same function to find your Xfinity Mobile devices. The Xfinity customer service number can assist you with all your inquiries. The Xfinity customer service number can assist you with all your inquiries. There is no setup or app installation required - all Xfinity Mobile phones are configured for Phone Finder to work out of the box. How do I track and receive my Xfinity Mobile order? Browse Getting Started Account How do I return or exchange my device and accessories? What happens if I move my Xfinity. Were unable to perform any device or account specific requests over this platform. If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. If its covered by AppleCare+ with Theft and Loss, you can sign in with your Apple ID and file a claim for an iPhone replacement. The phone must be paid in full prior to requesting the device unlock. To proceed, select Suspend Line. It’s a full $15 cheaper than T-Mobile’s cheapest unlimited plans and $5 cheaper than AT&T’s. They are available 24 hours/day, seven days/week. December 3 2021 they just keep the run around going. Click the Learn More button beneath Suspend. If you’re confident your phone or tablet is lost or stolen, you can suspend Xfinity Mobile service for up to 14 days by following these steps: Sign in to your Xfinity Mobile account. At $45 a month for one line, Xfinity’s unlimited data plan costs less than most of the top-rated unlimited plans out there. If its covered by AppleCare+ with Theft and Loss, you can sign in with your Apple ID and file a claim for an iPhone replacement. But it’s critical that you don’t use SMS for receiving your 2FA codes (your phone is stolen, after all). Please contact the moderators of this subreddit if you have any questions or concerns. If they device to stop making payments on the phone or even report the phone as stolen, there isnt anything you can do. With the Xfinity Mobile app, you can: · Check how much data you’ve used · Switch between Unlimited and By the Gig data options · View your bill and update payment info · Manage account settings · View order information · Contact Xfinity Mobile for support If you want to manage other services such as Xfinity X1, Xfinity Home, or Xfinity. Enter your phone number. To clarify you can not sign up for Xfinity mobile using the tracfone imei, so I activated the sim on my iPhone but once the sim is active you can just swap it into the tracfone 5imba3 • 3 yr. Select the purpose of your inquiry Name Email Address Claim Number Mobile Phone Number How can we help you?. Report Child Pornography. If its covered by AppleCare+ with Theft and Loss, you can sign in with your Apple ID and file a claim for an iPhone replacement. Activation is different story, as Verizon keeps an activation whitelist and tend to keep branded prepaid phones on VZW-prepaid as much as possible. Article / Comcast Business Support. I reported a phone on my account as lost on 8/28/22 and service was suspended. Click the Learn More button beneath Suspend this line. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity. Just tap the microphone and issue a command for Xfinity mobile. Due to account security, our options with Xfinity Mobile accounts are very limited. Xfinity Mobile unlimited data plan. Your devices serial number (IMEI) is 15 digits long. com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7? Text Message: 1 (888) 936-4968 Phone: 1 (888) 936-4968 Chat: xfinity. I filed a complaint with the BBB last night and received a phone call from xfinity today. How Can I Track a Lost or Stolen Comcast Phone?. Xfinity For full functionality of this site it is necessary to enable JavaScript. com/support/suspend-service-faqs/#lost-stolen 2. Xfinity Community Forum>‎How to file a complaint. Learn how to report an issue, like refund and payment issues or safety concerns. XfinitySelena +16 more Official Employee • 892 Messages I am sorry for the frustrating experience you have encountered @BobbySevenSevenSeven! As much as I would like to help you with mobile, I will need to direct you to the expert mobile team. If you’re confident your phone or tablet is lost or stolen, you can suspend Xfinity Mobile service for up to 14 days by following these steps: Sign in to your Xfinity Mobile account and visit the Devices tab. Instead of replacing the phone they harassed me into making a police report for a stolen phone, even though I spoke with FedEx who told me only Xfinity Mobile can create a lost package claim and that they do not require a police report. I called Customer Service to double-check on inventory, as the smartphone I wanted was available online, but perhaps not at the. They may want to review your camera’s footage to help identify the criminal and to establish more clearly what was stolen. Beware of Xfinity Mobile : r/NoContract. How-to Guides for Common XFINITY Mobile Customer Care Problems How Can I Fix a Cracked or Broken Comcast (Xfinity) Phone?. The expert mobile team can be reached at 1-888-936-4968. Select the phone or tablet that’s missing. Xfinity Mobile Phone Finder Helps Customers Find Their Lost Mobile Phone Using The X1 Voice Remote Dec 11, 2017 Philadelphia, PA Integration with X1 puts convenience and simplicity at the fingertips. To send us your documents electronically, simply select Document Upload from the drop down menu below and attach the desired document. I reported a phone on my account as lost on 8/28/22 and service was suspended. The expert mobile team can be reached at 1-888-936-4968. Select the phone or tablet that’s missing. com/xfinityassistant/?channel=xMobile I am an Official Xfinity Employee. ‎Xfinity mobile Assurant trade in issues. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity. said the phone had water damage. File or Track My Claim / XFINITY / Assurant Device Repair & Replacements Made Easy File or Track a Claim Continue filing saved claim What youll need to file your claim. Verizon touts that it covers 327 million people (5G now covers over 175 million people), 99% of the country’s population, and more square miles than any other network. Instead, use an authenticator app like Authy or Google Authenticator. The phone never arrived. Verizon: 1-800-922-0204 or https://www. The scammer will either report your phone as lost or stolen. Its that simple! All fields are required. Sent the old A70 back to them as instructed , and they charged us $294 said the phone had water damage big time lie. Have your mobile number and device information (manufacturer, model, and IMEI). Click the Learn More button beneath Suspend this line. Xfinity Mobile Stolen cell phone U user_0d0a60 Visitor • 1 Message Tuesday, December 21st, 2021 6:25 AM Closed Stolen cell phone Empty box arrived at FedEx no Cell phone. Xfinity Mobile is actually a loose affiliation with Verizon Wireless, which is technically a MVNO (Mobile Virtual Network Operator). * Free when you combine your lifeline and ACP Benefits. To use Phone Finder, you simply need to press the microphone button on your X1 Voice Remote and say. The process is actually very simple. Xfinity Mobile on the App Store>‎Xfinity Mobile on the App Store. With By the Gig, you can also pay $30 per month for 3GB or $60 per month for 10GB of data. They made us send in our A70 said that the update they did was bad and caused the phone to crash. File a claim by phone If you prefer to file a claim over the phone, call (855) 884-9771 and an Assurant Care Specialist will work with you to process your claim. Basically they are a reseller of the VZW service. You are stuck with the phone since you cant get it unlocked as you are the original owner (if they stop making payments) and if it is blacklisted not a thing you can do about it since you arent the original owner. Select the phone or tablet thats missing. Make sure to include your mobile device number on all pages. Xfinity Mobile Stolen cell phone U user_0d0a60 Visitor • 1 Message Tuesday, December 21st, 2021 6:25 AM Closed Stolen cell phone Empty box arrived at. Repair any damage caused by forced entry, and change the locks if any keys have been stolen. What should I do if my Xfinity Mobile device is lost or stolen? Sign in to your Xfinity Mobile account and visit the Devices tab. Xfinity Mobile Report Stolen PhoneHave your mobile number and device information (manufacturer, model, and serial number). This was the first time I was ever informed that a police report was needed. Review the evidence If you have a security system, be. ‎Xfinity Mobile Continuing to Charge on Canceled Account and …. Unlimited data offered in the form of a plan Top Up. If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Xfinity Mobile Phone Finder Helps Customers Find Their Lost Mobile Phone Using The X1 Voice Remote Dec 11, 2017 Philadelphia, PA Integration with X1 puts convenience and simplicity at the fingertips of customers. I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Xfinity Mobile Reported phone stolen U user_49020a Visitor • 2 Messages Sunday, September 25th, 2022 8:56 AM Closed Reported phone stolen I reported a phone on my account as lost on 8/28/22 and service was suspended. Moro E4 point you used: Verizon-branded phones on Tracfone-VZW should always work as long as the SIM is active (SIM swap method) and the phone isn’t blacklisted as lost or stolen. Filing a police report can not only help locate the stolen property, but it’s often necessary for insurance claims as well. iPhone Theft and Loss Claims. SIM Card Stolen: What Can Someone Do With Your SIM Card?. XFINITY Mobile Protection Plan. File or Track My Claim: For your convenience, you can quickly and easily file or track your claim online 24 hours a day, 7 days a week. If the cellular carrier does not require a security PIN number or passcode, or the scammer passes any identity verification measures, the scammer may successfully port your number to a new device and carrier without your knowledge, shutting down your own phones cellular service. Xfinity Mobile Reported phone stolen U user_49020a Visitor • 2 Messages Sunday, September 25th, 2022 8:56 AM Closed Reported phone stolen I reported a phone on my account as lost on 8/28/22 and service was suspended. Do not remove your device from your account until your claim has been fully approved. Phone Finder lets Xfinity Mobile Customers Find their Phone with …. With Xfinity Mobiles Phone Finder feature, you can locate a misplaced Xfinity Mobile phone in your home with just the sound of your voice. Scroll down to the bottom of the support page and click Ask Xfinity. Going through the evidence of the break-in together can help you report stolen items, and gather clues. What should I do if my Xfinity Mobile device is lost or stolen? Sign in to your Xfinity Mobile account and visit the Devices tab. To use Phone Finder, you simply need to press the microphone button on your X1 Voice Remote and say “Xfinity Mobile find my phone. Thursday, May 4th, 2023 4:18 PM Xfinity mobile Assurant trade in issues Edit/update I filed a complaint with the BBB last night and received a phone call from xfinity today. Xfinity Community Forum>‎Complaint about Customer Service. You can file a claim 24/7 through Assurant, Xfinity Mobile’s official mobile protection service. Account holder contact information. I know it has to be paid for, stolen or not. XFINITY Mobile Phone Number. File or Track My Claim: For your convenience, you can quickly and easily file or track your claim online 24 hours a day, 7 days a week. How do I use Phone Finder?. ‎Complaint about Customer Service. Stolen Property: Report and Find Missing Items >Recovering Stolen Property: Report and Find Missing Items. iPhone suddenly blacklisted/reported stolen after a 1 year of. We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter. If an email belongs unable to be delivered to a Comcast. Call This Number (Sprint Fraud Department) Immediately: (888) 788-0788 Sprint Identity Theft Information/Materials. Contacting XFINITY Mobile. You are stuck with the phone since you cant get it unlocked as you are the original owner (if they stop making payments) and if it is blacklisted not a thing you can do about it since you arent the original owner. Outraged by treatment from Xfinity Mobile. With the Xfinity Mobile app, you can: · Check how much data you’ve used · Switch between Unlimited and By the Gig data options · View your bill and update payment info · Manage account settings · View order information · Contact Xfinity Mobile for support If you want to manage other services such as Xfinity X1, Xfinity Home, or Xfinity. To send us your documents electronically, simply select Document Upload from the drop down menu below and attach the desired document. The phone cannot be active on another Xfinity Mobile customers account. Review the evidence If you have a security system, be sure to mention it to the police. Contact your phone service provider, and tell them that your SIM has been lost or stolen and you want to block it. ” Provided your phone is not turned off or the battery is. All XFINITY Mobile Contact Information. The phone must be paid in full prior to requesting the device unlock. #1 Report Missing SIM Cards Immediately The very most important thing for you to do is report a missing SIM card immediately. If your device is on a Device Payment Plan, it is ineligible for unlocking. File or Track My Claim / XFINITY / Assurant Device Repair & Replacements Made Easy File or Track a Claim Continue filing saved claim What youll need to file your claim. Call Xfinity customer support for: Tech support Billing and payments Add/remove services, such as TV packages Check the status of your appointment. The expert mobile team can be reached at 1-888-936-4968. To proceed, select Suspend Line. Filing a police report can not only help locate the stolen property, but it’s often necessary for insurance claims as well. The method put in place makes it lightly to find any Comcast phone. They tried to force me to file a police report that the phone was stolen or lost, but it was not. The phone never arrived. XfinitySelena +16 more Official Employee • 892 Messages I am sorry for the frustrating experience you have encountered @BobbySevenSevenSeven! As much as I would like to help you with mobile, I will need to direct you to the expert mobile team. XFINITY Class Action Filed Over Unauthorized Cell Phone Purchases. Xfinity Mobile Phone Finder Helps Customers Find Their Lost. How do I file an insurance claim through the Xfinity Mobile …. The phone cannot be active on another Xfinity Mobile customers account. Xfinity Mobile Stolen cell phone U user_0d0a60 Visitor • 1 Message Tuesday, December 21st, 2021 6:25 AM Closed Stolen cell phone Empty box arrived at FedEx no Cell phone. org>Xfinity Mobile Cellphone Plans Review. Business Hours: 8:30am - 5:00pm EST, Monday - Friday Contact: 1-866-947-8572 *After Hours Emergency: If you are a law enforcement agent seeking immediate assistance. Xfinity Mobile Review: 9 Things to Know Before You Sign Up in >Xfinity Mobile Review: 9 Things to Know Before You Sign Up in. Xfinity Mobile refused to work with FedEx, their carrier of choice, to track the package. To request a data Top Up, you must call customer service at 888-801-0012. Phone Finder lets Xfinity Mobile Customers Find their Phone >Phone Finder lets Xfinity Mobile Customers Find their Phone. If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. That is EXACTLY what they are doing to us Right now just got off the phone with xfinity. Xfinity Mobile Continuing to Charge on Canceled Account and >Xfinity Mobile Continuing to Charge on Canceled Account and. If you have any further questions or concerns, please dont hesitate to reach out. Scroll down to the bottom of the support page and click Ask Xfinity. com/mobile/support/article/returns-and-exchanges I would call 611 and talk to customer service for them to set up the return. #1 Report Missing SIM Cards Immediately The very most important thing for you to do is report a missing SIM card immediately. The devices bring einem enhance to the tracking systematischer. If you have a security system, be sure to mention it to the police. File or Track My Claim / XFINITY / Assurant Device Repair & Replacements Made Easy File or Track a Claim Continue filing saved claim What youll need to file your claim. Call our US based support team at 888-801-0012 Infiniti Mobile is a Lifeline and Affordable Connectivity Program (ACP) Service Provider. District Court for the Northern District of Illinois, Eastern Division. com/find to mark your iPhone as lost. Unable to return phones purchased through Xfinity Mobile?. Report the theft to your provider (and block your SIM and IMEI) Criminals can rack up text, call, and data charges with your stolen phone. On 9/1/22, I reported it as stolen because I was not able to find it. Select the phone or tablet that’s missing. How do I file an insurance claim through the Xfinity Mobile Protection. Three and half weeks later, I receive an email stating they need documentation of the stolen phone and a police report. Xfinity Mobile Phone Finder Helps Customers Find Their Lost Mobile Phone Using The X1 Voice Remote Dec 11, 2017 Philadelphia, PA Integration with X1 puts convenience and simplicity at the fingertips of customers. Internet Security with Xfinity. Article / Comcast Business Support. Xfinity Mobile, by virtue of running on Verizon’s Network, has access to 5G in available locations and the largest 4G LTE network in the US. Voice commands to find your phone. If you discover that the burglars took smart devices, laptops, or other technology with sensitive data, be sure to change passwords and alert mobile carriers. But it’s critical that you don’t use SMS for receiving your 2FA codes (your phone is stolen, after all). ” Provided your phone is not turned off or the battery is. Click the Learn More button beneath Suspend this line. Will locked Xfinity Mobile phones work with Verizon/other. Xfinity mobile Assurant trade in issues. They may want to review your cameras footage to help identify the criminal and to establish more clearly what was stolen.